How much does the plan cost?
Your prescription discount card is provided to you free of charge by the county.
Does everyone in my family need an individual card?
No. Everyone in the family may use the same card if desired.
Can I use this card to get discounts on my pet’s medications?
Yes, if your pet has been prescribed a medication, you may receive a discount on the
medication by taking the prescription to a participating retail pharmacy.
I just received my card. Can I use it right away?
Yes, just use your card to start saving immediately. Present your prescription discount
card at a participating retail pharmacy when you fill or refill your prescriptions.
I’ve lost my card. How can I get a replacement?
Please call toll free 1-877-321-2652.
Can I use my card to get discounts on over-the-counter products and nonprescription
medications?
Not usually. However, discounts are available for many diabetic supplies.
How is this prescription discount program different from traditional prescription
insurance?
This is not insurance; it is a prescription discount program. The card provides immediate
discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay
the lower of a discounted price or the pharmacy’s regular retail price. There are no claim
forms to fill out and no limit to the number of times you can use the card. These
discounts are available only at participating retail pharmacies.
Can I use my prescription discount card with my current insurance benefit to
reduce my costs?
Your card cannot be used in conjunction with other insurance. However, you are able to
use your card to purchase prescriptions that are not covered by these plans.
Can I still use my prescription discount card if I sign up for a Medicare prescription plan?
Yes, you can use your prescription discount card anytime you need to purchase a
prescription that is not covered by your Medicare prescription plan or any other
insurance.
Should I use my prescription discount card during my deductible and
coverage gap periods of coverage for covered medications?
No. Only use your prescription discount card to purchase non-covered
medications.
Can I use my prescription discount card in addition to my Medicare
prescription plan and get additional discounts?
No. You need to present either your Medicare prescription plan card or your
prescription discount card. Only use your prescription discount card when
purchasing medications not covered by your Medicare prescription plan.
I’m not going to sign-up for a Medicare prescription plan; can I still use my
prescription discount card?
Yes, you can continue to use your prescription discount card just as you do
today.
Which pharmacies accept the card?
The prescription discount card is accepted at more than 59,000 retail pharmacies
nationwide, including many of the leading chains. Ask your local pharmacy if they
participate or call toll free 1-877-321-2652 to find out if a specific pharmacy participates
in the program.
How much will I save?
While savings on each prescription may vary, you can save an average of 20 percent
off of the pharmacy’s regular retail prices for prescription drugs. In addition, you may
save even more by choosing from our list of select medications. This list is comprised of
products offering additional savings.
Will I always receive the lowest price?
Yes. You will receive the best price available to you through this program at the
pharmacy. On occasion, pharmacies will price a particular medication lower than the
discount rate provided by the card. If that occurs, you will receive the lower price.
Can I find out the discounted price of my prescriptions before going to the
pharmacy?
Because prices can vary by location, only the actual pharmacy can tell you the exact price of the prescription. However, you can look up an estimated price for medications
at www.caremark.com/naco, or call toll free 1-877-321-2652.
Why did the price of my prescription change since the last time I purchased the
prescription?
Drug prices are different from pharmacy to pharmacy. Even chains have different prices
in their stores depending on the population they are servicing. Additionally,
manufacturers’ drug prices change periodically.
The brochure says I can save an average of 20 percent on my prescription
medication. Will I save 20 percent on all my medications?
Because a pharmacy's retail price or usual and customary charge can differ greatly by
pharmacy, your exact percentage of savings may vary depending on the prescription
drug and the price you have paid before.
Do I have to choose between my prescription discount card and a retail
pharmacy flat rate generic pricing plan?
No, always present your prescription discount card at a participating pharmacy so you
will receive the lowest price available from the pharmacy for that prescription medicine
on that day. You will receive the flat rate price when applicable and the prescription
discount card discounted price when it is lower.
Should I still present my prescription discount card at a retail pharmacy when
buying generic medicine listed on a flat rate generic pricing plan?
Yes, always present your prescription discount card when buying prescriptions not
covered by a prescription drug benefit plan. For medicine on a generic pricing list, you
will pay either the flat rate or the prescription discount card price, whichever is lower.
If I show my prescription discount card, can I get an additional discount off a
generic medicine listed on the flat rate pricing plan?
No, when presenting your prescription discount card, you will receive either the
pharmacy’s regular price for the prescription medicine or the prescription discount card
discounted price, whichever is lower. If the flat rate price for select generics is lower
than the prescription discount card price, you will pay the flat rate. With the prescription
discount card, you will receive the best price available for your prescription medicine on
that day from that pharmacy.
What is specialty pharmacy and what kinds of services do they offer?
Specialty pharmacy offers delivery of injectable and select oral specialty medication and
supplies to the location of your choice. Services include delivery notification and refill reminder calls to help you stay on your treatment plan. You’ll also receive expert care
services including counseling, follow up care calls, informative disease-related
materials, and access to health experts 24 hours a day, seven days a week.
What drugs are offered through specialty pharmacy?
Medications for a variety of chronic conditions including multiple sclerosis, rheumatoid
arthritis, cystic fibrosis, hemophilia, infertility, immunologic disorders, Crohn’s disease,
Gaucher disease, pulmonary hypertension, Fabry disease, MPS 1, blood dyscrasia,
growth hormone deficiency, respiratory syncytial virus, hepatitis C and more are
available through specialty pharmacy.
What is Mail Service?
With the Caremark Mail Service program, you can purchase up to a 90-day supply of
select medications from the mail service pharmacy for a fixed price. It’s easy to get
started with mail service—just send in the mail service order form along with your
original prescription, to Caremark. For a list of medications available through and to
receive an order form please call toll free
1-877-321-2652 or visit http://www.livehealthycard.com/print-a-card/participating-counties.